> For the complete documentation index, see [llms.txt](https://spheroid-universe-academy.gitbook.io/faq/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://spheroid-universe-academy.gitbook.io/faq/solucion-de-problemas.md).

# Troubleshooting

- [I can’t login! The system says “Your account has been blocked. Try again in 1 hour”](https://spheroid-universe-academy.gitbook.io/faq/solucion-de-problemas/i-cant-login-the-system-says-your-account-has-been-blocked.-try-again-in-1-hour.md)
- [I lost my 2FA (Google Authenticator…) and now I can’t login. What can I do?](https://spheroid-universe-academy.gitbook.io/faq/solucion-de-problemas/i-lost-my-2fa-google-authenticator...-and-now-i-cant-login.-what-can-i-do.md)
- [I lost my email account. Can you help me change the email address in my Spheroid Universe account?](https://spheroid-universe-academy.gitbook.io/faq/solucion-de-problemas/i-lost-my-email-account.-can-you-help-me-change-the-email-address-in-my-spheroid-universe-account.md)
- [I read the F.A.Q. and didn’t find an solution to my problem!](https://spheroid-universe-academy.gitbook.io/faq/solucion-de-problemas/i-read-the-f.a.q.-and-didnt-find-an-solution-to-my-problem.md)