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FAQ
FAQ-EN
FAQ-ENFAQ -ES
FAQ-EN
FAQ-ENFAQ -ES
  • The Project
    • Wait, AR? VR? XR? What do this acronyms mean?
    • Where can I read the project’s whitepaper?
    • Where can I find the project’s roadmap?
    • Where can I find more information about the team?
    • I don’t speak English. Are there other Spheroid Universe communities out there?
    • What are the other official social networks of the Project?
  • Tokenomics
    • What is SPH?
    • Where can I acquire SPH?
    • What is Space?
    • What’s the difference between Space and SPH?
    • What is the total supply and smart contract of SPH?
    • What is the SPACE smart contract?
  • Marketplace
    • Where can I buy Spaces?
    • Why do the spaces have different colors on the Marketplace map?
    • How can I withdraw a Space and and place for sale?
    • How can I withdraw & sell a Space in the Spheroid Universe marketplace?
    • Why can't I withdraw my SPH to my wallet?
    • How to raise account up to level 10?
    • Where do I find my achievement tab on the site?
  • Applications/Development
    • Do you have a working APP?
    • Can I develop my own AR app?
  • Expansion
    • What is an Expansion?
    • What spaces can my Expansion contain?
    • How do I benefit from the Expansion?
    • How can I launch an Expansion?
    • How to develop an Expansion?
    • What resources are required to develop an Expansion?
    • How do you get Expansion Power?
    • What resources are required to launch an Expansion?
    • How fast does an Expansion develop?
    • How can I withdraw my earnings from an Expansion?
    • How does competition work?
  • Troubleshooting
    • I can’t login! The system says “Your account has been blocked. Try again in 1 hour”
    • I lost my 2FA (Google Authenticator…) and now I can’t login. What can I do?
    • I lost my email account. Can you help me change the email address in my Spheroid Universe account?
    • I read the F.A.Q. and didn’t find an solution to my problem!
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Troubleshooting

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Last updated 3 years ago

I can’t login! The system says “Your account has been blocked. Try again in 1 hour”
I lost my 2FA (Google Authenticator…) and now I can’t login. What can I do?
I lost my email account. Can you help me change the email address in my Spheroid Universe account?
I read the F.A.Q. and didn’t find an solution to my problem!